Troubleshooting
1. If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
Batteries exhausted.
Test strip inserted upside down
or incompletely.
Defective meter or test strips.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after automatic
switch-off (3 minutes after last
user action).
Defective meter.
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WHAT TO DO
Replace the batteries.
Insert the test strip with contact
bars end first and facing up.
Please contact customer
services.
WHAT TO DO
Repeat the test using a new test
strip with larger volume of blood
sample.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip. Apply sample only when
flashing " " appears on the
display.
Please contact customer
services.