Service And Customer Care - DeLonghi EC460 Serie Manual De Instrucciones

service and customer care

see front cover
limited warranty
De'Longhi is the distributor of Kenwood home appliances. This warranty
applies to all home appliances with De'Longhi or Kenwood brand names.
What does the warranty cover?
We warrant each appliance to be free from defects in
material and workmanship. Our obligation under this
warranty is limited to repair at our factory or authorized
service center of any defective parts or part thereof,
other than parts damaged in transit. In the event of a
products replacement or return, the unit must be
returned transportation prepaid.The repaired or new
model will be returned at the company expense.
This warranty shall apply only if the appliance is used in
accordance with the factory directions, which
accompany it, and on an Alternating current ( AC )
circuit.
How long does the coverage last?
This warranty runs for one year ( 1 ) from the purchase
date found on your receipt and applies only to the
original purchaser for use.
What is not covered by the warranty?
The warranty does not cover defects or damage of the
appliance, which result from repairs or alterations to the
appliance outside our factory or authorized service
centers, nor shall it apply to any appliance, which has
been subject to abuse, misuse, negligence or accidents.
Also, consequential and incidental damage resulting from
the use of this product or arising out of any breach of
contract or breach of this warranty are not recoverable
under this warranty. Some states do not allow the
exclusion or limitation of incidental or consequential
damage, so the above limitation may not apply to you.
How do you get service?
If repairs become necessary, see contact information
below:
U.S. Residents: Please contact our toll free hotline at
1-800-322-3848 or log onto our website at
www.delonghi.com. For all accessories, spare parts
or replacement parts, please contact our parts division at
1-800-865-6330.
Residents of Canada: Please contact our toll free
hotline at
1-888-335-6644 or log onto our website at
www.delonghi.com.
Residents of Mexico: Please refer to the Limited
Warranty statement for Mexico.
Please refer to front cover of the manual for
De'Longhi addresses.
The above warranty is in lieu of all other express
warranties and representations. All implied warranties are
limited to the applicable warranty period set forth above.
This limitation does not apply if you enter into an
extended warranty with De'Longhi. Some states do not
allow limitations or how long an implied warranty lasts, so
the above exclusions may not apply to you. De'Longhi
does not authorize any other person or company to
assume for it any liability in connection with the sale or
use of its appliance.
How does state law apply?
This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
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