5. General question
Question
the digital frame can´t be switched
on
The digital frame can´t read card
The screen can´t show picture when
you choose "PHOTO" function
Dark block around the picture
6. Abbreviations
U disk:U disk is USB disk, USB is Universal Serial Bus
SD card:Secure Digital.
SD size:32mm × 24mm × 2. 1 mm。
MiniSD card:mini Secure Digital card
MiniSD card size: 32mm × 24mm × 2. 1 mm
MS card:Memory Stick.
MS card size: 50.0 mm × 21.5 mm × 2.8 mm
MMC :Multimedia Card..
MMC card size: 32 mm × 24 mm × 1.5mm
Familiar reason and solution
The power adapter isn't plugged in correctly, please plug in the
power adapter and make sure the connection of the power adapter
is all right.
The product goes into STANDBY status.
If the above two are all correct, please get in touch with the appointed
maintenance site or the appointed customer service department.
The card isn't plugged in correctly.
There are no files of photo, music or video.
The format of files is different.
Examine the method of your plug-in is right or wrong.
If the above four are all correct, please get in touch with the ap-
pointed maintenance site or the appointed customer service de-
partment.
Not-support file format.
There isn't any picture in storage card.
Notice: the digital frame only compatible with JPEG format, not sup-
port other format like TIFF, BMP, GIF.
It's normal, because different digital camera use different scena-
rio or pixel to take pictures.
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English