Problem
Coffee/tea is no longer
dispensed
It is not possible to dispense
coffee, tea, or boiling water
Coffee/tea is cold
The pump is too noisy
A few drops come out of the
dispenser, especially when the
machine is warming up
Coffee tastes sour
The capsule adheres to the infuser
as it opens
Causes
- the tank is empty
- the pump is defective
- the capsule is not (fully) pierced
- the water tank is not fully seated
- the pump is defective
- the heating system is defective - call the service centre
- the tank is empty
- the water tank is not seated
properly
- the capsule is not (fully)
pierceduse a new capsule
- this is not a fault
-the machine was not rinsed
properly af ter descaling
- the coffee sell by date has
expired
- The capsule was not expelled
immediately after the drink was
dispensed
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19
Corrective action
- fill the tank
-call the service centre
-call the service centre
- seat the tank properly
- call the service centre
- fill the tank
- seat the tank properly
- usare una capsula nuova
- it is normal for a few drops to
come out, this is not a defect
- re-rinse the machine
- use a new capsule
- Close and open the lever