EUROPEAN WARRANTY
1. General
This warranty is granted without prejudice and in addition to the
recognized rights for the consumer vis-à-vis the seller provided in
the Royal Legislative Decree of 16 November, approving the
restated text of the General Law for the Protection of Consumers
and Users and other complementary legislation. Therefore, the
recognized legal rights for the consumer are not limited or excluded
according to the relevant Regional, National or European legislation.
This warranty shall be valid in all the European Union Member
States with the limitations that legally correspond in the country in
which they are intended to be implemented in accordance with
their implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights
and limitations related to the product warranty that legally
correspond in each of the States listed in the Attachment in
accordance with their implementing legislation for any product
provided that it is intended for the EU market and has been
purchased or used by the consumer or user within the EEA.
2. Legal Warranty
This SUSTECH product has a two (2) year warranty counting from
the date of delivery and/or purchase. During the above timeframe,
SUNSTECH shall be held responsible for any lack of conformity of
the product in relation to the contract in accordance with the
provisions of the Law for the Protection of Consumers and Users,
that shall entitle the consumer to request the repair or replacement
of the product, unless one of these options is objectively impossible
or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be
deemed to be disproportionate if it imposes unreasonable costs on
the seller. In order to determine this, the following shall be
considered: (i) the value of the product if there were no lack of
conformity; (ii) the relevance of the lack of conformity; and (iii) if the
other form of remedy could be carried out without major
inconvenience to the consumer and user.
To determine whether the costs are unreasonable, the costs
incurred by one form of remedy must be significantly higher than
the costs corresponding to the other form of remedy.
In addition, the consumer may choose between requesting a
reduction in the price or terminating the contract, if he is not
entitled to demand the repair or replacement of the product and
whenever these actions would not be
completed within a
reasonable timeframe and would cause more inconvenience to the
consumer and user. However, the termination shall not take place
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