Fault handling
This chapter list the possible problems when using this product. If you can't solve the problems
based on the below information, please contact with our customer center or dealers.
Condition
Possible reasons
The front panel may not be installed.
Machine can't
Power plug is not inserted into the power
turn on
source
The power plug or wire is damaged.
The machine is not turned on.
The dynamo is damaged.
The machine is put on the uneven place.
The fan doesn't
work
Loose or foreign particles inside the
machine.
The motor is loose.
Plastic packaging of each filter is not
removed.
Washable mesh filter is dirty.
Filter has not been replaced.
Machine inlet or outlet was blocked.
Plastic packaging of each filter is not
Performance is
removed.
poor or not best
purification ability
The gap round the machine is not proper.
Machine filter missing or sequence error.
Exceed the expect cover area.
Possible solutions
To remove the front panel, then install the panel
again.
Pull out the power plug, then insert into the power
source.
Contact with our customer center or dealers.
Insert the power source, and turn on the machine
again.
Contact with our customer center or dealers.
Remove the machine to the flat place.
Contact with our customer center or dealers.
Contact with our customer center or dealers.
Before using, please remove plastic packaging of
each filter.
Please clean the cleaning mesh filter.
Replace one set of new filters.
Contact with our customer center or dealers.
Before using, please remove plastic packaging of
each filter.
To ensure the machine at least 50 cm clearance on
both sides of the air inlet and the outlet at the back
of the machine at least 10 cm.
To ensure that all the filters are on the
correct sequence in the machine.
To ensure the machine work in the suitable area.
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