Troubleshooting - Biotage Lysera Manual Del Usuario

Error
Unclosed Lid
Fan not working
Display screen shows
incomplete or
unusual characters
No display on the
screen
One or several tubes are
not sealed tightly
Unit powers on with
a loud "BANG"
Unit powers on but
motor does not turn
Tube leakage
DO NOT: attempt to service the Biotage
discussed in this manual. For any issue that is unsuccessfully corrected using this
guide, please contact your authorized dealer or call Biotage® 1-Point Support™.

Troubleshooting

Cause
The lid is not latched
properly
Detection system is faulty
No Power
Faulty Fan
CPU needs to be reset
No Power
Faulty display screen
The cap is not
properly sealed or the
tube is faulty
Motor control device
damaged due to incorrect
voltage selection
Incorrect voltage selected
Speed is too high
High temperature or
pressure inside tubes
®
1. Check that nothing prevents the lid from
closing.
2. Press lid and ensure the handle is locked
properly.
1. Turn o the unit.
2. Contact technical assistance.
1. Check main voltage
2. Check that the voltage of the unit matches
that being delivered by the main power
supply.
3. Make sure that the unit is plugged in
properly.
4. Check and replace fuses if blown.
1. Turn o the unit.
2. Contact technical support.
1. Turn o the unit.
2. Wait 10 seconds.
3. Turn the unit back on.
1. Check main voltage.
2. Check that the voltage of the unit matches
that being delivered by the main power supply.
3. Make sure the unit is plugged in properly.
4. Check and replace fuses if blown.
1. Turn o the unit.
2. Contact technical support.
If dangerous or potentially dangerous sample
is contained in the tube, apply the proper
decontamination procedure.
Return unit to Biotage® for replacement
of motor control device.
Power o the unit and select appropriate
voltage. If problem persists, contact Biotage®
for assistance.
Reduce processing time or speed
Lysera in a manner other than those
Possible Solution