Frequently Asked Questions
How old does my pet have
to be before starting training
on the PetSafe
Stay + Play
®
Wireless Fence™ system?
Is the Receiver Collar waterproof?
Will the PetSafe
Wireless Pet
®
Containment System™ cover a larger
circle than 64 m across?
Will a sloping garden affect the
Pet Area?
Can I use more than one Receiver
Collar with the Stay + Play
Wireless Fence™?
Will the Stay + Play Wireless Fence™
keep other pets out of my garden?
Is there a hand-held remote
Transmitter that will work with
the Stay + Play Wireless Fence™
Receiver Collar?
Is there a smaller Receiver Collar
or another compatible Receiver
Collar that I can use with the
wireless Transmitter?
If I have a question about my Stay
+ Play Wireless Fence™ or need
replacement parts, where can I get
answers or service?
Can I use the Stay + Play Wireless
Fence™ on an aggressive pet?
Can I use the Stay + Play Wireless
Fence™ on a cat?
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• Because all pets are different, training on this system can be
started once your pet can learn basic obedience commands
like "sit" and "stay". The system should only be used with
pets who are over 6 months of age. If your pet is injured or its
mobility is otherwise impaired, contact your veterinarian or
professional trainer before use.
• Yes.
• You can use another wireless Transmitter with overlapping
boundaries of at least 2 m to 3 m to get a larger Pet Area.
• The Transmitter signal extends 32 m in all directions. A sloping
garden can cause the Pet Area to appear less or more than
expected. Consider repositioning the Transmitter to maximize
your Pet Area.
• Yes. There is no limit to the number of pets you can contain
with the Stay + Play Wireless Fence™. You must purchase an
additional Receiver Collar for each pet. Contact the Customer
Care Centre or visit our website at www.petsafe.net to locate
a retailer near you.
• No. The Wireless system is only effective on pets who wear
the Receiver Collar.
• No. You would need to purchase a separate Remote Training
system. Contact the Customer Care Centre or visit our website
at www.petsafe.net to locate a retailer near you.
• No. Contact the Customer Care Centre or visit our website at
www.petsafe.net for additional ideas or solutions.
• Contact the Customer Care Centre or visit our web site at
www.petsafe.net.
• This product is not for use with aggressive pets. If you
are unsure if your dog is aggressive, please consult your
veterinarian or a certified trainer.
• The Stay + Play Wireless Fence™ can be used as long as the
cat can comfortably wear the Receiver Collar.
www.petsafe.net