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TROUBLESHOOTING

Problems mentioned below are just for reference. If any failure occurs, please stop using immediately and contact
a professional technician to check and repair. Safety first! Please cut off the electric and gas source before
maintenance.
Problem
The pilot burner cannot
be lit
The pilot is on but the
main burners cannot be
ignited
There is a sound when cut
off the gas source
There is yellow flame and
black smoke
Possible Causes
The pressure of the gas conduit is too low.
The pilot nozzle is blocked.
The gas valve is malfunctioning.
The pressure of the gas conduit is too low.
The main burner nozzle is blocked.
The gas valve is malfunctioning.
The nozzle orifice diameter does not
match with the gas source.
The gas source pressure is on the low side.
The inflow of the connecting pipe is too
low.
The nozzle diameter does not match with
the gas source.
The gas cannister is almost empty.
The gas composition is fluctuating during
gas peak.
Not enough air through damper.
Regulate the pressure relief valve.
Clean the nozzle of the pilot.
Replace the gas pilot control valve.
Regulate the gas relief valve.
Clean the main burner nozzle.
Replace the gas control valve.
Regulate the nozzle diameter.
Regulate the gas relief valve or communicate
with gas supply department.
Increase the allowable inflow volume.
Regulate the nozzle diameter.
Change the gas source.
Regulate the inflow volume to a relative smaller
position, and adjust it back to normal when the
gas peak is over.
Turn the damper up.
12
Solutions

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