Warranty Claims; Troubleshooting Guide - Atlantic CCPL1 Manual Del Producto

• The light body/LED components have been misused or abused.
• The light body/LED components have been disassembled or modified other than as
described in this manual.
• The light has been damaged by freezing water
• Any round cord has been cut or altered.
• The Smart Module and quick-connect plugs have not been adequately protected from
moisture with dielectric grease.
This warranty excludes labor/cost of labor for removal or installation of any product.

Warranty Claims

In case of warranty claims, the complete product should be returned to the place of purchase
accompanied by original receipt.

Troubleshooting Guide

Always turn off power before inspecting the lights. Failure to observe this precaution can result
in a serious accident. Before ordering repairs, carefully read through this instruction booklet. If
the problem persists, contact your dealer.
Problem
Lights will not
turn on
Lights will not
turn off
LED color differs
from app
Individual lights
within a larger
system not
working
Smart Module is
not responding
to app
Lights
intermittently
responding
to app
4
Possible Cause
No input power to the
transformer
No outlet power from the
transformer
Photocell malfunction
Photo cell is covered
Improper connection
between LED light and
Smart Module
Smart Module failure
Improper connection
to Smart Module
Loose connection
Moisture or corrosion
in connections
Failed LED diode
App is not synced with
Smart Module
Loose connection.
Moisture or corrosion
in connections
Possible Solution
Verify power to the outlet is on / Check GFCI reset
Test with multi-tester
Cover the photocell with a piece of dark tape to
check function
Unplug photocell and plug light directly into transformer
Clean sensor and outer clear covering
Make sure nothing is shading the sensor
Inspect connections / realign plugs
Contact Dealer for repair / replacement
Verify connections are aligned
Inspect quick-connected plugs for moisture,
corrosion or missing gasket.
Clean/ dry and reassemble.
If possible, switch out the LED diode assembly with one
from a working light of the same model to determine if
the driver has failed.
If driver has failed, replace light.
If test diode works, replacement LED diode assemblies
are available.
Reconnect Smart Module through Bluetooth
Inspect quick-connected plugs for moisture or corrosion.
Clean/dry/apply dielectric grease and reassemble.