3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service
which appears in the report offered by the manufacturer – they are the only ones authorized to
examine and remedy the defect during the warranty term foreseen herein. If this is not respected, this
warranty shall lose its validity, as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inqui-
re about the technical visit rate. If it is necessary to remove the product, the ensuing expenses,
such as those of transportation and insurance of the taking and return of the product, shall be the
Consumer's responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the
defect is not one of manufacture, but is caused by the Consumer or by third parties foreign to the
manufacturer; b) if the damage to the product arises from accidents, disasters, agents of nature
(lightning, floods, landslides, etc.), humidity, voltage in the electrical network (excess voltage caused
by accidents or excessive fluctuations in the network), installation/use in disagreement with the
user's manual or arising from natural wear of the parts, pieces and components; c) if the product
has undergone effects of a chemical, electromagnetic, electrical or animal (insects, etc.) nature; d) if
the serial number of the product has been falsified or erased; e) if the appliance has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product,
the Consumer makes a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud and/or
sabotage in its products. Maintain the updates of the software and applications used up-to-date, if it is the
case, as well as the network protection required for defense against hackers. The equipment is guaranteed
against defects in its usual conditions of use, it being important to bear in mind that, as it is electronic
equipment, it Is not free of fraud and scams which may interfere with its correct functioning.
These being the conditions of this complementary Warranty Term, Intelbras S/A reserves the right to
alter the general, technical and esthetic features of its products without prior notice.
The manufacturing process of this product is not covered by the requirements of ISO 14001.
All the images of this manual are illustrative.
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