Maintenance; Troubleshooting - Dogtek EF-4000 Guía De Uso

• The EF-4000 receiver collar is fully waterproof.
• The transmitter box is not waterproof and must be installed in a dry location (for example garage or
garden shed): it can withstand temperature changes but will be damaged by water.
• The system activates automatically as soon as the dog enters the unauthorized zone. However, despite
the product's excellent reliability, it may be set off unintentionally.
• To avoid unintentional triggering, your dog should not wear a tag, metallic collar, or any other collar
together with the pet fencing collar.
• Do not place or keep the unit in places exposed to high temperatures.
• Carefully check that your pet fencing system operates properly if it has not been used for some time.
• Do not adjust or test your product (boundary width, stimulations level) while the collar is on your dog.
• The collar should not be worn inside the house.
• The pet fencing system is a virtual boundary; you cannot consider it as a solid, foolproof barrier for all dogs.
• Each animal reacts to static stimulations and to training in a different way. Therefore, DOGTEK cannot
guarantee that your dog will stay, in all circumstances, within the perimeter you have defined. There
always will be a risk of escape. Instinct can overcome training especially when outside distractions
tempt your dog (cats, other dogs, balls, bikes, neighbors,...).
• Your dog's temperament may not be compatible with the product. Do not hesitate to contact a vet or
professional trainer for any further advice.
• Keep your pet fencing system out of reach of children.
• Under no circumstances should you open the receiver collar. You could damage some components and
alter the waterproof seal of your product. It will also void the warranty.
• Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according
to the manufacturer's instructions.

MAINTENANCE

Avoid cleaning the collar with volatile liquids such as solvents or cleaning fluids.
Use a soft cloth and neutral detergent.
The strap can be washed with soapy water.

TROUBLESHOOTING

• Should your pet fencing system develop a fault, first read this guide over, then check the collar battery
and recharge it if necessary. Also check that you are using the product correctly.
• Check the fit and tightness of the collar on your dog's neck. Make sure the contact points are in contact
with the animal's skin. If necessary, replace the short contact points by the long ones.
• Make sure the contact points are correctly tightened on the collar.
• Check the wire connection to the transmitter.
• Check the transmitter power supply (when the transmitter is On, the blue light is on).
• If you encounter any problem of detection distances, check the condition of the wire and the
connections (oxidation, nick in the wire).
If the problem persists, contact DOGTEK.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
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