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STOP!!
If you have any issue using this product,
please try the following instructions below before returning this product to the store.
1. The User Manual
Contains detailed instructions and a troubleshooting section,
many common issues can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest software for your
device. If you still experience issues, you can submit a trouble ticket through j5 web support.
Your ticket will be handled within 24 hours.
We stand behind our products and it is our goal to provide you world class support.
3. Telephone Support
Please call us @ +1-888-689-4088 and one of our support technicians will be very happy to
assist you.
TECHNICAL SUPPORT
Toll free number: +1-888-689-4088
Business Hours: Mon. – Fri. 10:00 a.m – 6:00 p.m E.S.T
Email: service@j5create.com
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