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TROUBLESHOOTING

Problem
There is no airflow.
The unit does not cool
at all.
Cooling is not sufficient.
Possible Cause(s)
The power cord is not
plugged in.
The water tank is not
locked into the unit.
There is insufficient water
in the tank.
The cooler/humidifier
button was not pressed.
The pump is defective.
The cooling pad is not
sufficiently saturated with
water.
Possible Solution
Check to make sure
the plug is plugged
into an outlet. The unit
should beep twice once
the power supply is
connected.
Make sure the water tank
is locked into the back of
the unit.
Check the water level in
the tank and make sure
there is enough water.
Press the COOLER/
HUMIDIFIER button.
Contact customer service
if there is an issue with the
water pump.
Wait a few minutes for the
cooling pad to be fully
saturated with water.
EN
25

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