Samsung 5 Serie Manual De Usuario página 35

Issue
No Picture, No Video
TV won't turn on.
TV turns off automatically.
No picture/Video.
RF(Cable/Antenna) Connection
Cannot receive all channels.
Picture is distorted: macroblock,
small block, dots, pixelization
PC Connection
'Not Supported Mode' message.
PC is always shown on source list
even if not connected.
Video is OK but there is no audio
with HDMI connection.
Solution
● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
● Make sure the wall outlet is working.
● Try pressing the POWER button on the TV to make sure the remote is working
properly. If the TV turns on, it may be caused by Remote Control. To fix the Remote
problem, refer to 'Remote control does not work' below.
● Check if the Sleep Timer is set to On in the Setup menu.
● If connected the TV to your PC, check your PC power settings.
● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
● If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV
will turn off.
● Check cable connections.(remove and reconnect all cables of TV and external devices)
● Set your external device's (Cable/Set top Box, DVD, Blu-ray etc) video output to match
the connections to the TV input. For example, external device's output: HDMI, TV's
input: HDMI.
● Make sure your connected device is powered on.
● Make sure to select the TV's correct source by pressing the SOURCE button on the TV
remote.
● Make sure Antenna cable is connected securely.
● Please try Plug & Play to add available channels to the channel list.
Go to MENU - Setup - Plug & Play and wait for all avaiable channels are stored.
● Verify Antenna is positioned correctly.
● Compression of video contents may cause picture distortion especially on fast moving
pictures such as sports and action movies.
● Low signal level can cause picture distortion. This is not a TV issue.
● Set your PC's output resolution and frequency so it matches the resolutions supported
by the TV.
● This is normal; PC is always shown on the source list even though a PC is not
connected.
● Check the audio output setting on your PC.
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