Corrective Action; After-Sales Service And Application Service - Bosch AMW SG Manual Del Usuario

OBJ_BUCH-1676-003.book Page 12 Thursday, September 22, 2016 4:07 PM
12 | English
Problem Possible Cause
Pole Pruner rips, vibrates, Chain tension too loose
does not saw properly
Dull saw chain
Chain worn out
Chain teeth are facing in the wrong direction
Too much force applied
Saw chain/guide bar hot No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain tension too high
Dull saw chain
Pole pruner cuts out when Chain over tensioned "too tight"
sawing
Over pressure applied to saw during cutting
New chain
Hard wood
Wood is wet
Chain teeth facing wrong way/direction
Over heating of tool
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always in-
clude the 10-digit article number given on the type plate of the
garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: (0844) 7360109
Fax: (0844) 7360146
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
F 016 L81 466 | (22.9.16)

Corrective Action

Tension saw chain
Sharpen saw chain or replace
Replace saw chain
Reassemble with chain in correct direction
Reduce force
Refill oil
Clean oil filler cap
Clean oil passage
Tension saw chain
Sharpen saw chain or replace
Retension chain
Reduce force applied to saw during cutting
Reduce force applied to saw during cutting
Reduce force applied to saw during cutting
Allow tool to cool down and restart
Reassemble with chain teeth in correct direction
Allow tool to cool down and restart
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Bosch Power Tools