Troubleshooting
tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Surface
units will not
maintain a rolling boil
or cooking is not fast
enough
Coil surface units do not
work properly
Frequent cycling off and
on of surface
units
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
Possible
Cause
Improper
cookware being used.
In some areas, the power
(voltage)
may be low.
The surface units are not
plugged in solidly.
The surface unit controls
improperly set.
The drip pans are not set
securely in the cooktop.
A fuse in your home may be
blown or the circuit breaker
tripped.
Improper
cookware being used.
Your new oven has a different
cooking system from your old
oven and therefore may cook
differently than your old oven.
What
To Do
Use pans which are flat and match the diameter of the
surface unit selected.
Cover pan with a lid until desired heat is obtained.
With the controls off, check to make sure the surface unit
is plugged completely into the receptacle.
Check to see the correct control is set for the surface unit
you are using.
With the controls off, check to make sure the drip pan is in
the recess in the cooktop and that the opening in the pan
lines up with the receptacle.
Replace the fuse or reset the circuit breaker.
Use only flat cookware
to minimize cycling.
Food does not bake
Oven controls improperly set.
See the Cooking Modes section.
properly
Rack position is incorrect or
See the Cooking Modes section and Cooking Guide.
rack is not level.
Incorrect
cookware
or cookware
See the Cookware section.
of improper size being used.
Oven temperature
needs
See the Special Features section.
adjustment.
Ingredient
substitution
Substituting ingredients can change the recipe outcome.
For the first few uses, follow your recipe times and
temperatures
carefully.
If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference.
NOTE: This adjustment
affects Bake temperatures;
it wilt
not affect Broil or Clean.
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