The product you have purchased comes with a limited warranty. Bestway
your product will be free from manufacturer's defects.
The following provision is only valid within the European member states countries. The legal regulation of Directive 1999/44/EC will not be effected by this
BESTWAY limited warranty.
To enact a warranty claim, this form must be completed and submitted with a copy of your receipt/purchase to your local Bestway After Sales Center. Please
contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your claim. Bestway
not replace any products deemed to be damaged due to negligence or having been used outside of the owner's manual guidelines.
Bestway's warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user manual. This
warranty applies only to products which have not been modified by any 3rd parties. The product must be stored and handled in accordance with the technical
recommendations.
The warranty does not cover damages caused by misuse, abuse, neglect, including, but not limited to collision, fire, use of incorrect voltage, excessive heat
exposure, improper installation, improper wiring or testing, or improper storage.
Replacements and repairs don't extend the duration of the warranty. The Limited Warranty is valid forthe period indicated above. The warranty start date is the
date of sale shown on the original receipt/purchase invoice.
TO: Bestway
Service Department
®
FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com
Please provide your address details in full. Note: Incomplete address details will result in delayed shipments.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Name:
Zip Code:
Country:
Mobile:
Fax:
Please Clearly Write Your Item Code:
All drawings for illustration purpose only. Not to scale.
Problem description
Water leakage
Missing part - Please use the code for the missing part. This can be found in the owner's manual.
Other (Please describe)
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing. In
order to best assist you, we request all information you provide to be complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE:
www.youtube.com/user/BestwayService
Limited BESTWAY
Stopped working
Manufacturer's Warranty
®
stands behind our quality guarantee and assures, through a replacement warranty,
®
Date of purchase:
Date:
Customer Code Number:
Address:
Retailer:
City:
Telephone:
E-mail:
Batch Number:
Batch Number
POOL HEATER
MODEL
#XXXXX
8
will
®
Item Code
S-S-004678
S-S-004678