troubleshooting
16
Troubleshooting
ERROR
POSSIBLE CAUSE
No sound
Errors due to other wireless systems, TV,
radio, wireless devices or harmful electrical
equipment or installations.
Transmitter set to a frequency different
from the receiver.
Transmitter switch or MUTE switch on
"MUTE".
Mains cable is not plugged into the receiver
and/or mains socket.
Receiver is switched off.
Receiver is not connected to the PA sys‑
tem.
Microphone or instrument is not connected
to the bodypack transmitter.
Batteries incorrectly inserted in the trans‑
mitter.
Transmitter batteries or rechargeable bat‑
teries empty.
Transmitter is too far away from the receiv‑
er.
Barriers between the transmitter and
receiver are creating shadows on the trans‑
mitter signal.
No line of sight between the transmitter
and receiver.
Receiver too close to metallic objects.
Software on the transmitter and receiver
does not match.
Distortions
GAIN set too high or too low.
Suboptimal DSP settings.
DMS800 MANUAL
CORRECTION
Switch off other wireless systems
Set transmitter to the frequency
Switch on transmitter or press the
MUTE switch
Plug mains cable into the receiver and/
or mains socket
Switch on the receiver
Connect receiver to the PA system
Connect microphone or instrument to
the bodypack transmitter
Check the insertion direction of the
batteries in the transmitter
Replace transmitter batteries or re‑
chargeable batteries
Move the transmitter to the receiver
Remove the barriers between the trans‑
mitter and receiver
Ensure a clear line of sight between the
transmitter and receiver
Remove receiver from metallic objects
Check the software
Check the DSP settings
111