HINT
Pre-Tech Support Checklist
If the product malfunctions, please check the following before calling the service center.
Issue
• Is the demand controller
working normally?
The alarm sound
does not stop.
• Is the LAN cable con-
nected to the product?
All products
remain in the dis-
Is DI1 CH short-circuited?
abled mode.
The product is automatical-
The product was
ly reset daily morning at
reset at midnight.
02:05 am.
The device is not
Is the device you want to
controlled.
control unlocked?
The device icon
Are the devices properly
has an error mark.
connected?
Check
• Check if the demand controller is normal.
• Check if the LAN cable is connected to the
device properly.
Check if DI1 CH is open or short circuited.
(DI1 CH should always be open except when
an emergency occurs.)
Check if the lock is enabled and if so, disable
the lock.
If devices are not connected, the error sign is
displayed. Check the connection status of the
devices.
HINT
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