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Q4:
What file formats are supported?
A4:
EXT2 and EXT3 file formats are supported for hard drive. FAT16, FAT32 and NTFS file
formats are support for USB storage devices.
Q5
: I setup a password on my storage server, but I forgot it. How do I reset the storage
server to factory defaults.
A5:
There is a reset button on the back of the storage server. Take a pin or paperclip, press
on it for 15 seconds and then let go. The default user name and password is admin.
Q6:
I press on the power button on the TS-S402 to turn it off, but it remains on. What should
I do?
A6:
Make sure to press the power button all the way in and hold for five seconds.
Q7:
When I connect the storage device to a Gigabit switch, I am not getting Gigabit speeds.
What should I do?
A7:
Make sure you are using CAT-5e or CAT-6 Ethernet Cables. Some CAT-5 cables are
not rated to run in Gigabit.
If you still encounter problems or have any questions regarding the TS-S402, please contact
TRENDnet's Technical Support Department.
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