Mist level is set too low for the
room size.
Air inlet is blocked.
Poor humidi cation.
Low indoor temperature
leads to liquefaction.
White dust appears / Black
Tap water may contain too
coating in the base akes off.
much minerals.
Strange odor.
Unit needs to be cleaned.
Water is going down to the
Strange water noise.
water reservoir.
Humidi er is getting too hot.
Unit works long hours.
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1-1. Adjust to maximum mist output.
1-2. Close door or windows to
reduce air ventilation, or
change to a smaller room.
Humidi er should be placed on
a hard at surface, 2 feet above
the oor, 12 inches away from
the wall.
Raise the room temperature
to 25°C/77°F.
Replace with ltered or distilled
water or use with a TaoTronics
Demineralization Cartridge.
Clean the humidi er as instructed.
Leave the empty water tank open
in a cool place for 12 hours without
the water tank cap attached.
This is normal while it is working.
Power off and place in a
well-ventilated place for 10 minutes.
WARRANTY
This product is covered with TaoTronics product and labor warranty for 12 months from the
date of its original purchase. You will be given a warranty extension of 18 months if the
product is registered on our website (www.taotronics.com).
Any defective part will be, at the discretion of SUNVALLEYTEK INTERNATIONAL INC. , repaired
or replaced at no charge if the appliance has not been tampered with and has been used
according to these printed directions.
If any problems occur, please contact TaoTronics support (support@taotronics.com)
immediately to launch a warranty claim. Specify model number and your Amazon order
number. Our Consumer Service Representative will respond within 1 business day, advise you
how to correct the problem yourself, or instruct you on how to return the defective unit back
to us for repair or replacement.
We can only provide after sales service for products that are sold by TaoTronics or TaoTronics
authorized retailers and distributors.If you have purchased your unit from a different place,
please contact your seller for return and warranty issues.
CONTACT / TAOTRONICS CUSTOMER CARE
PLEASE CONTACT US BEFORE RETURNING THIS PRODUCT TO THE STORE.
EMAIL TAOTRONICS CUSTOMER CARE FOR PROBLEMS AND QUESTIONS.
WE WILL RESPOND WITHIN 1 BUSINESS DAY.
Sunvalleytek USA, Inc.
Address: 46724 Lakeview Blvd, Fremont, CA 94538
E-mail: support@taotronics.com(US)
support.ca@taotronics.com(CA)
support.uk@taotronics.com(UK)
Tel: 1-888-456-8468 (Monday-Friday: 9:00 – 17:00 PST)
Website: www.taotronics.com
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