Your lamp is made from high-quality materials that will last for many years with
minimum care. You may want to periodically clean the lamp using a mild non-
abrasive cleaner and soft cloth. When cleaning, make sure you have turned off
and unplugged the unit and allowed sufficient time for the unit to cool.
WARNING:
lamp, make sure you have turned off and unplugged the lamp and allowed
sufficient time for the bulb to cool.
CAUTION :
cleaners containing abrasives or ammonia.
CAUTION :
lamp dry completely before restoring power.
Before requesting service on your Verilux lamp, please:
•
Make sure all power connectors, cords and plugs are inserted fully and securely.
•
Be sure the bulb is securely seated in the socket. (See pages 8 and 9.)
•
Make sure there is power to the wall outlet, or try another outlet – one that is not
connected to a dimmer.
PROBLEM
Light Won't
Come On
Blackening/Darkening
at Ends of Bulb
Light Flickers
Light won't tilt
VT20_MAN_Rev20-002.indd 11
Edit#: 002
Date: 09/06/17
Care and Cleaning
To prevent risk of shock or personal injury when cleaning
Clean only with a soft dry cloth – do not use solvents or
After cleaning the lamp, wipe away all moisture and let the
Troubleshooting
CHECK
Has the plug come
Insert plug securely into wall outlet.
loose?
Is the bulb old?
Check bulb for blackening/darkening at bottom of spiral where it joins the
base (an indicator of bulb life) and replace bulb.
Be sure the bulb is securely seated into socket. Repeat the bulb
Is the bulb connected
installation process.
securely into socket?
PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.
Is the bulb new?
Sometimes when a new bulb is turned on for the first time the tube will
darken, but this will fade after a few minutes.
With older bulbs, darkening of the tube indicates end of bulb life. (This
Is the bulb old?
doesn't affect operation except to reduce the amount of light available
since the phosphor in that area has become inactive.) Bulb replacement
is recommended.
Has the plug come
Insert plug securely into wall outlet.
loose?
Is the bulb connected
Be sure the bulb is securely seated into the socket. Repeat the bulb
installation process.
securely to the socket?
PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.
Is the lamp connected
Connect lamp plug only to wall outlet without dimmer switch.
to a dimmer switch?
Are the thumb screws
Loosen the two blue thumb screws on the back of the unit, adjust the lamp
too tight?
to the desired angle and re-tighten the two thumb screws.
Title: VT20 Manual Trim to A5
Version: Rev20
SOLUTION
DISCONNECT LAMP FROM OUTLET
CAUTION:
DISCONNECT LAMP FROM OUTLET
CAUTION:
11
9/6/17 8:57 AM