TROUBLESHOOTING
The OptiFlex 3 CPM Therapy Unit is designed with patient safety in mind. An error can be caused by both external and internal disturbances.
Before calling for service, carefully review this operator's guide. In the event you are still unable to correct the problem, contact your Chattanooga
Group dealer for all repair service. Be certain to specify your serial number and a detailed description of the issue you encountered.
ERROR
ERROR DEFINITION
1 & 2
Pendant isn't communicating correctly with unit.
3
Error reading the EEPROM on the motor pcb.
5
RTC battery voltage is too low indicating bad
battery.
6
A general error on the motor pcb has occurred.
7
The angle pot sensor is out of range.
8
The angle pot is not changing when the carriage is
supposed to be moving.
9
The motor tachometer does not match expected
value.
10
The motor pcb has not communicated with the
pendant in a reasonable amount of time.
11
The motor pcb was reset via the watchdog.
PROBABLE CAUSE
Defective Cable, Pendant or Main
Board.
Defective Cable, Pendant or Main
Board.
Pendant Battery Voltage is low.
Main Board Failure.
Carriage angle below -10° limit.
Carriage obstruction or the Angle Pot
Screw is loose.
Main Board Failure.
Main Board Failure.
Main Board Failure.
17
OptiFlex® 3 Continuous Passive Motion (CPM) Therapy Unit
POSSIBLE REMEDY
• Replace the Cable, Pendant or Main Board.
• Return to Chattanooga Group for service.
• Replace the Cable, Pendant or Main Board.
• Return to Chattanooga Group for service.
• Replace the Pendant Battery.
• Return to Chattanooga Group for service.
• Replace the Main Board.
• Return to Chattanooga Group for service.
• Loosen the Femur Adjustment Knobs. Raise the
carriage to above zero and tighten the Femur
Adjustment Knobs. Turn the unit off and Back on
with the power switch.
• Remove the obstruction.
• Tighten the Angle Pot Screw.
• Return to Chattanooga Group for service.
• Replace the Main Board.
• Return to Chattanooga Group for service.
• Replace the Main Board.
• Return to Chattanooga Group for service.
• Replace the main board.
• Return to Chattanooga Group for service.