Troubleshooting Guide - Lutron DALI LOR-WPM-6D Guía De Instalación Y Funcionamiento

Troubleshooting Guide

Symptom
Unit does not power up
Lights don't switch ON/OFF when the Default Scene Button
is pressed
Lights don't switch ON/OFF from a keypad
"Build System" command does not find DALI loads
Cannot add a DALI device to a zone after a "Build System"
or "Address All" command has been run
DALI device at full brightness cannot be controlled
DALI devices do not flash when running the "Build System"
command
DALI device is not affected by a zone level change
®
Probable Cause
- Power is not present at module
- Miswire
- Miswire
- Lamps burned out or not installed
- Verify that other lights or system devices respond to that keypad
- Keypad is not in HomeWorksR QS or RadioRAR 2 system
- Device is not communicating with the system
— Use the communication diagnostics tool in the system software
to help troubleshoot device communication issues
- Device is not properly programmed
- D1 and /or D2 are miswired or not connected
- Zone is not set to "Digital"
- D1 and D2 are not connected
- DALI link is overloaded
- DALI devices are not addressed
- DALI devices are miswired
- DALI device is not addressed
- DALI device is not assigned to a zone
Solution
• Circuit Breaker is OFF or tripped
• Verify wiring to unit and loads
• Locate and correct shorts
• Verify loads are connected to the correct outputs
• Verify loads wiring matches wiring diagrams
• Replace or install lamps
• If not, the issue may not be with the unit but may be the keypad
or system programming
• Device is configured as an RF device and it is out of range of an
RF signal repeater
• Device is configured as a wired, QS device. Verify the QS
link wiring is correct including loose conductors and shorts
(HomeWorksR QS only)
• Device is in the Factory Default Settings mode and has not been
activated into the system. Use the system software to verify
activation or reactivate the device and transfer its database
• Program or verify the programming using the system software
• Check wiring; if wiring is correct, call LutronR Technical Support
• Set the zone to "Digital"
• Check D1 and D2 connections on the back of the WPM with DALI
control unit
• Reduce number of DALI devices on link to 64 or fewer
• Check voltage: Minimum voltage of 12 V-
• Address DALI devices
• Check D1 and D2 wiring, and power wiring to DALI devices
• Run the "Address All" command and assign the DALI device to a zone
• Assign DALI device to a zone
Wallbox Power Module Installation and Operation Guide 12