FAQ
Everything is connected, power LEDs are on for both devices, but no video on
the video display.
1. Make sure the video source device and the video display are turned on.
2. Check the HDMI cable connection at both sides on both the transmitter and
receiver to make sure they are plugged in firmly and completely.
3. Check the video input selection on the video display device, make sure that
the HDMI input port you selected is the same as the one you actually
plugged in.
4. If still no video after some time, connect the video source device directly to
the video display with an HDMI cable to make sure that there are no
compatibility issues.
5. If the direct connection is working, reconnect everything and restart (unplug
and then re-plug the USB power cables) both the transmitter and the receiver
and make sure the power and wireless LEDs both light up on both the
transmitter and the receiver.
Video is flickering or not stable on the video display.
1. Check the distance and environment; make sure no other wireless device
with a strong signal is within close proximity.
If all of the above has been checked and there are still no video displayed,
please contact IOGEAR Technical Support for further support.
Limited Warranty
Warranty Information
This product carries a 1 Year Limited Warranty. For the terms and conditions of this
warranty, please go to https://www.iogear.com/support/warranty
Register online at https://www.iogear.com/register
Important Product Information
Product Model___________________
Serial Number_
__________________
4