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Chapter 10
Contacting Customer Service
The Sonnet website located at www.sonnettech.com
has the most current support information and
technical updates.
Before you call Sonnet Customer Service please:
• Check our website for the latest
updates and online support files
• Check your manual for helpful
information
When you call Sonnet Customer Service, have the
following information available so our customer
service staff can better assist you:
• Product name
• Serial number
• Date of purchase
• Place of purchase
• Computer type and model
• Operating system and version
If further assistance is needed, please contact us at:
Website: www.sonnettech.com
Sonnet Customer Service:
Tel: 1-949-472-2772
(Monday–Friday, 8 am–5 pm Pacific Time)
Fax: 1-949-457-6350
E-mail: support@sonnettech.com
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