Maintenance
Warning: Failure to properly maintain your shredder will void the warranty.
Oil the shredder blades every month with basic vegetable, cooking oil or shredder oil. Follow oiling
procedure below (FIGURE 3). It helps to keep the shredder blades operating well over many
years of use.
FIGURE 3
Shredder
Oil
DO NOT USE
AEROSOL PRODUCTS!
Cleaning:
• Never use anything flammable to clean the shredder. This may result in serious injury or
damage to the product.
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet may result in damage or
malfunction to the electrical components. If the shredder happens to get wet, be sure to com-
pletely dry the unit immediately with a cloth or towel.
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Oiling procedure:
1. Turn off shredder.
2. Apply shredder oil across feed slot.
3. Turn shredder in reverse mode for 3~5
seconds.
Note: Shredder oil is NOT included.
!
Caution:
• Do not spray or keep any aerosol products
in or around shredder.
• DO NOT USE CANNED AIR ON SHREDDER.
Troubleshooting
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If
you continue to have problems, contact customer support at our Service Center.
DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. This will completely
void the product warranty.
The shredder does not work at all.
1) Make sure the unit is plugged in and that the outlet is in good working order.
2) Overheating with extended use: In the event that the shredder has shred continuously
beyond the maximum running time and overheated, the unit will automatically shut off. If this
happens, switch the shredder off for 30 minutes or longer before resuming normal
operation.
3) Make sure the shredder head is correctly seated onto the included wastebasket, with all the
words and icons facing towards you. The head unit is
particularly designed to work only with the integrated
wastebasket. The shredder is equipped with a safety
interlocking mechanism, which prevents the shredder
from working when the head unit is lifted, removed, or
accidentally knocked over. The shredder will not function
unless the head unit is properly mounted as pictured.
4) If using a plastic bag to line the wastebasket, please remove it. This may cause the shredder
not to operate properly.
5) The activation sensor of the shredder is located near the center of the feed slot. Be sure to
feed directly into the center area to activate the machine (especially applies to smaller pieces
of paper or credit cards).
The shredder runs in "Rev (Reverse)" mode but not in "Auto (On)" mode.
While in "Auto" mode, the motor will not start running until paper is inserted into the feed slot.
Set the unit to "Auto" and insert paper to shred. The sensor that activates the shredder in
Auto mode is located directly in the center of the slot. If the paper you are inserting is narrow,
it may not be activating the optical sensor. It is also possible that the feed slot has become
blocked with paper. Insert an index card or any rigid sheet of cardstock (old greeting card or
folded file folder), directly in the center of the feed slot, while applying force to help push the
jammed paper through. This will usually clear any paper blockage.
How to clear a paper jam in the shredder?
1) Switch the shredder over into Reverse (REV) mode. While in Reverse, the shredder will back
up and loosen the jammed paper. If required, you may need to tug and remove several
sheets to effectively clear the machine. When jammed paper is loosened or removed, switch
back to the Auto-On mode to continue shredding. Repeat steps if needed.
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