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5 . A F T E R S A L E S S E R V I C E

IMPORTANT!

When calling the After-Sales Department, please have the following information ready, it
will be required regardless of the problem: UPS model, serial number and date of
purchase.
Please provide an accurate description of the problem with the following details: type of
equipment powered by the UPS, indicator led status, alarm status, installation and
environmental conditions.
You will find the technical information you require on your guarantee or on the
identification plate on the back of the unit. If convenient you may enter the details in the
following box.
M o d e l
Z2 EX
!
Please keep the original packaging. It will be required in the event the USP is returned
to the After-Sales Department.
 CE conformity:
This logo means that this product answers to the EMC and LVD
standards (regarding to the regulation associated with the electric
equipment voltage and the electromagnetic fields).
This is a category C2 UPS product. In a residential environment, this product may cause
radio interference, in which case the user may be required to take additional measures
(only for 220/230/240 VAC).
IMPORTANT
A UPS belongs to the electronic and electrical equipment category. At the
end of its useful life it must be disposed of separately and in an appropriate
manner. This symbol is also affixed to the batteries supplied with this device,
which means they too have to be taken to the appropriate place at the end of
their useful life.
Contact your local recycling or hazardous waste centre for information on proper disposal
of the used battery.
INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - hotline@infosec.fr – 07 19 AA 36 205 08
S e r i a l n u m b e r
D a t e o f p u r c h a s e
5

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