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WARRANTY
Emerge Technologies, Inc. Limited Warranty Statement complete information regarding
Emerge's warranties is listed below.
EMERGE TECHNOLOGIES, INC. ("Emerge") warrants to the original end user customer of
its products specified below that its products are free from Material Defects as defined
herein. Subject to the conditions and limitations set forth below, Emerge will, at its
option, either repair or replace any part of its products that prove materially defective
by reason of improper workmanship or materials. Material Defects are herein defined
as non-cosmetic defects in a product's materials and workmanship which cause a
malfunction in the product during proper use. Repaired parts or replacement products
will be provided by Emerge on an exchange basis, and will be either new or refurbished
to be functionally equivalent to new. If Emerge is unable to repair or replace the product,
Emerge will, at its option, refund or credit the current value of the product at the time
the warranty claim is made or substitute an equivalent product.
Notwithstanding any other provision contained herein, this limited warranty does
not cover any damage to a product that results from improper installation, accident,
abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal
mechanical or environmental conditions, or any unauthorized disassembly, repair,
or modification. This limited warranty also does not apply to any product on which
the original identification information has been altered, obliterated or removed, has
not been handled or packaged correctly, has been sold as secondhand or has been
resold contrary to the US export regulations. This limited warranty covers only repair,
replacement, refund or credit for materially defective products that are manufactured
by Emerge, as provided above. Emerge is not liable for, and does not cover under
warranty, any loss of data or any costs associated with determining the source of system
problems or removing, servicing or installing Emerge products. This warranty excludes
third party software, connected equipment or stored data. In the event of a claim,
Emerge's sole obligation shall be replacement of the hardware; under no circumstances
will Emerge be liable in any way for damages, including any lost profits, lost savings or
other incidental or consequential damages arising out of the use of, or inability to use,
such product.
Duration of Warranty:
The duration of the warranty is indicated on the product packaging. Certain Emerge
products specify a warranty of either one year from the time of purchase or a "Lifetime
Warranty. " The Lifetime Warranty lasts during the serviceable life of the product, which is the
period during which all product components are available.
Product Repair or Replacement:
If you believe that your product meets the criteria for warranty replacement, please contact
Emerge Technologies at:
support@myretrak.com
955 Freeport Pkwy, Suite 100 Coppell, Texas 75019
(Please be prepared to provide proof of purchase.)
This limited warranty applies only to the original end user customer of the product for
so long as the original end user customer owns the product. This limited warranty is
nontransferable.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND
EXCLUDES ALL INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so these limitations may not apply to
you. This warranty gives you specific legal rights that may vary from state to state.
FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. Any changes or modifications to device will void the user's authority to operate
the device.
Battery Warning
The battery should be disposed of according to local regulations. Do not dispose of the
battery in fire, as it may cause an explosion.
877-499-6072
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