18
Our Online Support on the Internet can be reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our products. It also provides a list of FAQs and
answers plus user guides and current software updates (if available for the product) for you
to download.
You will also find frequently asked questions and answers in the detailed user guide on the
enclosed CD or in the Internet at www.gigaset.com.
Personal advice on our range of products is available on our Premium Hotline:
Switzerland 0848 212 000 (0,08 SFr./Min.)
Spain 807 51 71 05
France 08 99 70 01 85
You can talk to qualified technicians who will guide you expertly through product information
and installation.
For personal advice on our range of products and assistance with repairs or guarantee/war-
ranty claims you can contact us on:
Switzerland 0848 212 000 (0,08 SFr./Min.)
Italy 199.15.11.15
Spain 902 103935
France 01 56 38 42 00
Please have your proof of purchase ready when calling with regard to guarantee/warranty
claims.
Replacement or repair services are not offered in countries where our product is not sold by
authorised dealers.
Please address any questions about DSL access and VoIP access to the respective service
provider.
Service (Customer Care)
(1,35 Euro/call, then 0,34 Euro/minute)