TROUBLESHOOTING
Password
Lost password
There is a problem in PC mode
The signal is out of range
(invalid format)
Vertical bar or stripe on
background & Horizontal
Noise & Incorrect position
Screen color is unstable or
show a single color
If the WIFI connection fails or APP has connection issue, please check the following
troubleshooting questions.
WIFI connection fails
Problems with video
streaming
has connection issue
Can't use Vudu and Pandora
Maintaining
Do not use your TV in areas that are too hot or too cold, because the cabinet may
warp or the screen may malfunction. Your TV works best in temperatures that are
comfortable to you.
Storage temperatures are 32° to 122°F(0° to 50°C).
Working temperatures are 32° to 95°F(0° to 35°C).
Do not place your TV in direct sunlight or near a heat source.
- the ventilation should not be impeded by covering the ventilation openings with
apparatus; items, such as newspapers, table-cloths, curtains, etc.;
-no naked flame sources,such as lighted candles,should be placed on the
apparatus;
- attention should be drawn to the environmental aspects of battery disposal.
24
En
Select the SET PASSWORD setting in the LOCK menu, then enter
the following master password "8899". The master password clears
your previous password and allows you to enter a new password.
Adjust the resolution, horizontal frequency, or vertical frequency.
Check the signal cable.
Reinstall the PC video card.
Check signal strength for WIFI connection, the TV may be too far
away from WIFI router.
Check "authentication" setting.
Make sure password is entered with correct upper or lower case
letters.
Check if TV is connected correctly.
Try powering off and unplugging TV to reset TV.
Try resetting the WIFI router, and also check for interference or WIFI
channel problems.
Check if internet connection is fast enough for streaming HD or 4K
videos.
Vudu is only available in US and Pandora only avaliable in limited
countries.