Troubleshooting Guide - Maytronics DOLPHIN SUPREME M5 User Instructions

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Troubleshooting Guide

Before contacting your Dolphin distributor please read through this guide.
The pool water condition must be within the following parameters:
PH: 7.0 – 7.8
Temperature: 6˚C(43˚F) to 34˚C(93˚F)
Symptom
Cable twisting or cable coils up
Dolphin is moving in circles or does not reach all pool areas
Dolphin is not traveling sideways on walls
Dolphin does not climb walls
Dolphin not sinking
Dolphin disengaging from wall at water line
RCU is not working
Motor is not working
Additional troubleshooting is available at our Website:
www.maytronics.com
Salt: Max 5,000 ppm
Chlorine: Max 4 ppm
Solution
Check for any obstruction in the pool
Remove excess cable from the pool
Make sure filter cartridge is clean
Straighten cable and lay it in the sun periodically
Check for foreign objects in moving parts
Make sure filter cartridge is clean and well mounted
and that the filter doors are closed
Make sure that there is enough cable laid out to cover the
whole pool
Before using the Dolphin at the beginning of the season you
should brush any algae from the floor and walls of the pool
Adjust the diagonal angle of the handle
Make sure the filter cartridge is clean
If using the Dolphin at the beginning of the season,
use the spring cartridge
Check if brushes are suitable for pool coating and replace
them if necessary
Check if brushes are worn and replace them if necessary
Make sure the impeller area is clean
Check that the RCU is set for climbing
Make sure the Wonder brushes or the combined brushes
are soaked in water
If Dolphin climbs too high consult your Dolphin distributor
Check if the batteries need replacing
Check if the impeller is blocked
Check if the drive system is blocked
Electrical problem (power supply), check power source.
If power source is in order, please contact your Dolphin distributor
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