Network connection (applicable models only)
You can use the optional Smart Home Adapter (sold separately) to control and monitor
your washing machine through the Samsung Smart Home app. For more information
about Samsung Smart Home, see the Samsung Smart Home section in this manual.
NOTE
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identification, your Samsung Smart washing machine may fail to connect to the
Internet. If this happens, contact your Internet service provider for technical assistance.
• The firewall settings of your network system may prevent your Samsung Smart
washing machine from accessing the Internet. Contact your Internet service provider
for technical assistance. If this symptom continues, contact a local Samsung service
center or retailer.
• To configure the wireless access point (AP) settings, see the user manual of the AP.
• Samsung Smart washing machines featuring the Samsung Smart Home Adapter support
both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is
recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
washing machines.
• If the washer is installed in a basement or communication with your network is poor,
you need to install a Wi-Fi signal booster/repeater or a more powerful router.
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