Using The World Wide Web; Preparing To Call Technical Support - Compaq 225838-002 Guia De Instalacion

Using the World Wide Web

Support services are available on the Internet through the
Compaq support forum. You can either browse the postings as a
guest or register as a user and submit your own questions.
Compaq responds to questions within one business day.
To access the Compaq support forum, go to the Compaq Web site
at
http://www.compaq.com.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. To receive
the fastest possible solution when you call, run the diagnostic
utility of the computer. Refer to your computer documentation for
information about running diagnostics. Refer to the Worldwide
Telephone Numbers guide included with the computer for
information about contacting a Compaq authorized dealer,
reseller, or service provider. Have the following information
available before calling Compaq:
I
Bluetooth MultiPort Module serial number, model name,
and number
I
Applicable error messages
I
Add-on options
I
Operating system
I
Third-party hardware or software
Installation Guide
Troubleshooting
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