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With a strong commitment to the environment, most of Rowenta products are repairable during and
after the warranty period. Before returning any defective products to the point of purchase, please call
Rowenta consumer service directly at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Rowenta for 1 year against any manufacturing defect in materials
or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Rowenta is an extra benefit which does not affect consumer's
Statutory Rights.
The Rowenta warranty covers all costs related to restoring the proven defective product so that
it conforms to its original specifications, through the repair or replacement of any defective part
and the necessary labor. t Rowenta's choice, a replacement product may be provided instead
of repairing a defective product. Rowenta's sole obligation and your exclusive resolution under
this warranty are limited to such repair or replacement.
Conditions & Exclusions
The Rowenta warranty only applies within US , Canada & Mexico, and is valid only on
presentation of a proof of purchase. The product can be taken directly in person to an authorized
service centre or must be adequately packaged and returned, by recorded delivery (or equivalent
method of postage), to a Rowenta authorized service centre. Full address details for each
country's authorized service centre are listed on the Rowenta website (www.rowent .com) or
by calling the appropriate telephone number listed below to request the appropriate postal
address.
Rowenta shall not be obligated to repair or replace any product which is not accompanied by a valid proof of
purchase.
This warranty will not cover any damage which could occur as a result of misuse, negligence,
failure to follow Rowenta instructions, use on current or voltage other than as stamped on the
product, or a modification or unauthorized repair of the product. It also does not cover normal
tear and wear, maintenance or replacement of consumable parts, and the following:
-using the wrong type of water
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or frequency
-accidents including fire, flood, lightning, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
The Rowenta manufacturer's warranty applies only for products purchased and used in US ,
Canada & Mexico. Where a product purchased in one country and then used in another one:
a) The Rowenta guarantee duration is the one in the country of usage of the product, even if the
product was purchased in another listed country with different guarantee duration.
b) The Rowenta guarantee does not apply in case of non conformity of the purchased product
with the local standards, such as voltage, frequency, power plugs, or other local technical
specifications
: www.rowenta.com
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