Troubleshooting Sheet - AKASO CS300 Manual De Usuario

TROUBLESHOOTING SHEET

Troubleshooting Sheet
Description
1. Check your Wi-Fi name and password
Unable to Connect
2. Ensure your Wi-Fi is 2.4G, not 5G
3. Ensure your camera and phone close to router
1. Insert pin in the reset hole for 5 seconds
Reset 2. Hear one "Bee" sound
3. Red light turns to slow blinking
1. Insert pin in the reset hole to factory default
Change to a
setting
New Network
2. Re-connection
1. The camera takes time to wake up and people
Alarm Picture
move too fast
Without People
2. Some objects around 36℃ is moving in the picture
No Alarm Push
Enable Smart Life app notification in mobile settings
Please insert microSD card
No Alarm Video Record
Check if the network transferring fluency
Device Offline
processes well
Check the Wi-Fi network, the distance between the
Browse Video Delay
camera and the router should not be too far.
The camera has been woken up too many times.
Short Battery Life
It should not be installed on the side of the road or
exposed to the sun.
Cannot start camera 1. Check the battery positive and negative
after replacing battery
2. Check if the battery is normal
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Solution and operation
CONTACT US
For any inquiries with AKASO products, please feel free to contact us, we will
respond within 24 hours.
E-mail: cs@akasotech.com
Tel: (888) 466-9222 (US) Mon-Fri (except holiday) 9am-5pm (EST)
Official website: www.akasotech.com
English
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