Troubleshooting
Notification messages
Message
Fill Water
Fill the Refill Tank
Empty Water
Empty the drain tank
Door Open
Close the door & Start
again
Abnormally Detected
Open the Door &
Check Inside
WIFI Not Connected
Check the router
NOTE
If a problem persists, contact a local Samsung service center.
• Check if the Refill Tank has enough water.
- Fill the water up to the MAX line, reinsert the Refill Tank,
and then tap Start/Pause
• Check if the Refill Tank is properly inserted.
- Properly insert the drain tank, and then tap Start/Pause
to start.
• Check if the drain tank is full.
- Empty the drain tank, reinsert the drain tank, and then tap
Start/Pause
• Check if the drain tank is properly inserted.
- Properly insert the Refill Tank, and then tap Start/Pause
to start.
• Check if the door is open.
- Make sure the door is closed, and then tap Start/Pause
to start.
• Check if the door is open and if Child Lock is on.
- Make sure the door is closed, and then tap Start/Pause
to start. Make sure children or pets are not in the product.
• Check if the router is off.
- Turn the router on, and then connect to the Internet.
Action
to start.
to start.
English 53