Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the
suggestions.
Problem
Does not turn on.
Does not start.
Water is not supplied.
After a cycle,
detergent remains
in the automatic
dispenser.
WA3400T_DC68-03850E-01_EN.indd 49
•
Make sure you use rated power for the product.
•
Make sure the power cord is completely plugged in.
•
Check the fuse or reset the circuit breaker.
•
Make sure the door is closed.
•
Make sure the water taps are open.
•
Make sure to press or tap START/PAUSE to start the washing
machine.
•
Make sure Child Lock is not activated.
•
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
•
Was the door opened during the spinning cycle? Close the
door, and press or tap START/PAUSE to resume.
The machine enters Standby or is in a soaking cycle. Please
•
wait.
•
Check the fuse or reset the circuit breaker
•
Make sure you press or tap START/PAUSE after selecting the
water supply.
•
Make sure the water taps are open.
•
Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
•
Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
•
Straighten the water supply hoses.
•
Open and close the door, then press or tap START/PAUSE.
•
If the water pressure is low, it takes longer to start washing.
•
If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
•
Make sure the washing machine is running with sufficient
water pressure.
•
Make sure the detergent drawer is properly inserted.
•
Remove and clean the detergent drawer, and then try again.
Action
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2020-07-07 PM 4:16:00