Unable To Complete Adaptiq Audio Calibration; Error Message - Bose VIRTUALLY INVISIBLE 300 Guia Del Usuario

Symptom
No surround sound
Unable to complete ADAPTiQ
audio calibration
Listen to the voice prompts for the following error messages:

Error message

1
2
3
4
5
After correcting your problem, you must re-run ADAPTiQ audio calibration (see
page 12). If you hear a different error message, contact Bose® customer service for
further instructions.
Solution
• Make sure that your TV can output surround sound audio (refer to
your TV owner's guide).
• Make sure that the positive and negative speaker cable wires are
securely inserted into the adapter. Firmly plug the adapters into the
speakers.
• Make sure one wireless receiver is set to the L (left) channel and the
other to the R (right) channel. If both wireless receivers are set to the
same channel:
1. Unplug both wireless receivers from the AC (mains) outlet.
2. Set one wireless receiver to the L (left) channel and the other to
the R (right) channel.
3. Plug both wireless receivers back into an AC (mains) outlet.
Problem
The microphone on
the ADAPTiQ® headset
cannot detect sound.
The room is too loud.
The ADAPTiQ headset
is too close to the
speakers.
The listening locations
are too similar.
The ADAPTiQ
headset cannot take
measurements due to
movement.
T R O U B L E S H O O T I N G
What to do
• Secure all speaker cables.
• Make sure the microphone opening on the top
of ADAPTiQ headset is not blocked.
• Your ADAPTiQ headset may be damaged.
Contact Bose® customer service for
replacement parts.
Re-run ADAPTiQ audio calibration when the
room is quiet.
Move the ADAPTiQ headset farther away from
the speakers.
Move 1 – 2 ft. (.3 – .6 m) away from your previous
listening location.
Hold your head still.
®
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