Troubleshooting Tips ... Before you call for service
Problem
Possible Cause
Top burners do not
Improper burner assembly.
burn evenly
Burner slots on the side of the
burner may be clogged.
Burner flames are
Improper air to gas ratio.
very large or yellow
My oven door glass
The inner oven glass is coated with
appears to be "tinted"
a heat barrier to reflect the heat
or have a "rainbow"
back into the oven to prevent heat
color.
loss and keep the outer door cool
while baking.
Drawer does not slide
The drawer is out of alignment.
smoothly or drags
Drawer is over-loaded or load is
unbalanced.
49-2000835 Rev. 1
What To Do
Make sure the burner caps are seated correctly. See the Care
and Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning
of the range section.
If range is connected to Propane gas, contact the technician
who installed your range or made the conversion.
tint or rainbow color.
Fully extend the drawer and push it all the way in. See the Care
and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
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