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Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre
(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power in the house.
• The door is not closed properly.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set.
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
• If you have selected the “Baby
the wash cycle has finished the machine will slowly rotate the drum; to end
the cycle press the START/PAUSE button or the “Easy iron
you have selected the “Silk
while the laundry is soaking; to drain the water so that the laundry may be
removed, press the START/PAUSE button or the “Easy iron
• The drain hose is not fitted at a height between 65 and 100 cm from the
floor (see “Installation”).
• The free end of the hose is under water (see “Installation”).
• If the dwelling is on one of the upper floors of a building, there may be
problems relating to water drainage, causing the washer-dryer to fill with
water and drain continuously. Special anti-draining valves are available in
shops and help to prevent this inconvenience.
• The wall drainage system is not fitted with a breather pipe.
• The wash cycle does not include draining: Some wash cycles require the
drain phase to be started manually (see “Wash cycles and options”).
• The “Easy iron” option is enabled: to complete the wash cycle, press the
START/PAUSE button (“Wash cycles and options”).
• The drain hose is bent (see Installation).
• The drainage duct is clogged.
• The drum was not unlocked correctly during installation (see “Installation”).
• The machine is not level (see “Installation” ).
• The machine is trapped between cabinets and walls (see “Installation”).
• The load is unbalanced (see “Detergents and laundry”).
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser is blocked (to clean it, see “Care and maintenance”).
• The drain hose is not fixed in place properly (see “Installation”).
• Switch off the machine and unplug it, wait for approximately 1 minute and
then switch it back on again. If the problem persists, contact the Technical
Assistance Service.
• The detergent is not suitable for machine washing (it should display the text
“for washer-dryers” or “hand and machine wash”, or the like).
• Too much detergent was used.
• Perform the manual unlocking procedure (see “Precautions and tips”).
• The appliance is not plugged into the socket, or not enough to make contact.
• There has been a power failure.
• The appliance door is not shut properly.
• A DELAY TIMER has been set.
• DRYING is in the OFF position.
” cycle or the “Easy iron
” wash cycle, the machine will end the cycle
” option, when
” button. If
” button.
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