Troubleshooting - Lutron Grafik Eye GRX-TVI Manual Del Usuario

Operation
After wiring is complete, supply power to the GRX-TVI to check for proper operation.
With the cover removed, an LED will provide visual feedback about the operation of the system.
When power is first applied, the LED will turn on for 8 seconds to indicate start-up mode and then start to flash in one of two ways to
indicate the status of the system:
1. Standard Operation
The LED will flash at a rate of twice per second to signify proper communication between the Control Unit and the Interface.
2. Incorrect Operation - No Active Input
The LED will repeatedly turn on for 1 second then off for 1 second to indicate that there is not an active phase control input to the GRX-
TVI. Make sure that the phase control dimmer is ON and connected to the GRX-TVI at the terminal block marked DL
the corresponding zone for the DL
When the LED indicates proper input of a phase control signal, then the output can be checked by looking at the load and checking operation
from the Control Unit.
For non-dimming ballasts, select non-dim load type on the GRAFIK Eye Control Unit and do not connect ballasts to 0-10V terminals.
Make sure that the Control Unit is set for Fluorescent Load Type. (Refer to GRAFIK Eye 3000 Series Installer's Guide.) If the load
type is not set correctly, proper dimming will not occur.

Troubleshooting

Symptom
0-10V Ballast does not dim or control
unit to the Interface.
Light does not switch on
Light does not switch off
LED is not illuminated
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E-mail: product@lutron.com
WORLD HEADQUARTERS
Lutron Electronics Co. Inc.,
TOLL FREE: (800) 523-9466
(U.S.A., Canada, Caribbean)
Tel: (610) 282-3800;
International +1- 610-282-3800
Fax: (610) 282-1243;
International +1-610-282-1243
EUROPEAN HEADQUARTERS
Lutron EA Ltd.,
Tel: (207) 702-0657;
International +44-207-702-0657
Fax: (207) 480-6899;
International +44-207-480-6899
GERMANY
Lutron Electronics GmbH
Tel: (309) 710-4590;
International +49-309-710-4590
Fax: (309) 710-4591;
International +49-309-710-4591
/DH terminal is ON and the light level is not set at the minimum output.
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Possible Cause Solution
Miswire Verify that LED pulses twice per second. If not, check wiring from phase control unit to the Interface.
Power is OFF Make sure that the GRAFIK Eye 3000 Series Control Unit is ON.
Miswire Check for proper polarity of 0-10V signals at terminal blocks. Does it match what is at every ballast? A
miswire at any ballast will cause all ballasts to go to the low end.
Incorrect Control Setup GRAFIK Eye 3000 Series Control Unit is not configured for fluorescent load type.
Miswire Check that the SL
Miswire Check that the DL
Miswire Load is not connected to SH (SL) terminal.
Miswire Check that the DL
No Power Input Check that power is applied to the Interface.
FRANCE
Lutron LTC
International +33-1-44-70-72-00
Int'l Fax: +33-1-44-70-00-19
ASIAN HEADQUARTERS
Lutron Asuka Corporation (Japan)
Tel:(03)-5575-8411;
International (03)-5575-8411
Fax: +(03) -5575-8420;
International +81-3-5575-8420
HONG KONG SALES OFFICE
Lutron GL (Hong Kong)
Tel: 2104-7733;
International +852-2104-7733
Fax: 2104-7633;
International +852-2104-7633
SINGAPORE
Lutron GL (Singapore)
Tel: +65-6220-4666
Fax: +65-6220-4333
Lutron Electronics Co., Inc.
Made and printed in U.S.A. 8/03
P/N 032-119 Rev. C
/SH connection goes to the ballasts.
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/DH connection is actually wired to a phase control input.
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/DH connection is actually wired to a phase control input.
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LIMITED WARRANTY
Lutron will, at its option, repair or replace any unit that is defective in materials or
manufacture within one year after purchase. For warranty service, return unit to place of
purchase or mail to Lutron at 7200 Suter Rd., Coopersburg, PA 18036-1299, postage pre-
paid.
This warranty is in lieu of all other express warranties, and the implied
warranty of merchantability is limited to one year from purchase. This
warranty does not cover the cost of installation, removal or reinstallation, or
damage resulting from misuse, abuse, or improper or incorrect repair, or
damage from improper wiring or installation. This warranty does not cover
incidental or consequential damages. Lutron's liability on any claim for
damages arising out of or in connection with the manufacture, sale,
installation, delivery, or use of the unit shall never exceed the purchase price
of the unit.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Nomex is a registered trademark of E.I. Du Pont de Nemours and Company.
Lutron and GRAFIK Eye are registered trademarks; Eco-10 is a trademark of Lutron
Electronics Co., Inc.
© 2003 Lutron Electronics Co., Inc.
/DH . Check that
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