Troubleshooting - Sage the Dose Control Pro BCG600 Guía Rápida

TROUBLESHOOTING

PROBLEM
Grinder does not
start after pressing
START / CANCEL
button
Motor starts but
no ground coffee
coming from
grind outlet
Can't adjust the
Grind Size Collar
Unable to lock
bean hopper into
position
Not enough / too
much coffee grind
Portafilter overfills
Emergency stop?
POSSIBLE CAUSE
• Grinder not plugged in.
• Bean hopper not
attached correctly.
• Grinder has overheated.
• GRIND TIME dial is on
0 seconds.
• No coffee beans in
bean hopper.
• Grinder / bean hopper
is blocked.
• Grind Size Collar too tight.
• Coffee beans and grinds
caught in the burrs.
• Hopper not installed correctly.
• Coffee beans obstructing bean
hopper locking device.
• Grind amount
requires adjustment.
WHAT TO DO
• Plug power cord into power outlet.
• Lock bean hopper into position.
Refer to the Bean Hopper section
on page 6.
• Leave for 20 minutes to cool down
before using again.
• Rotate the GRIND TIME dial to
increase grind time.
• Fill bean hopper with fresh
coffee beans.
• Remove bean hopper. Inspect bean
hopper and burrs for blockage.
Refer to the Cleaning Conical Burrs
section on page 10.
• Rotate the Bean Hopper to turn the
Grind Size Collar to adjust grind settings.
• Run the grinder by pressing the
START / CANCEL button while
turning the Hopper.
• Unlock the hopper and install as per
instruction. Refer to the Bean Hopper
section on page 6.
• Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock the
hopper into position & try again.
• Use GRIND TIME dial to fine tune the
amount more or less.
• It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
• Press the START / CANCEL button
to pause operation.
• Unplug power cord from
power outlet.
EN
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