SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
NOTE
• If you choose the simple login to access the LG
SmartThinQ application, you must go through the
appliance registration process each time you
change your smartphone or reinstall the application.
Smart Diagnosis™ Function
Should you experience any problems with the
appliance, it has the capability of transmitting data via
your telephone to the LG Customer Information
Center. NFC or Wi-Fi equipped models can also
transmit data to a smartphone using the LG Smart
ThinQ application.
Smart Diagnosis™ through the
Customer Information Center
• For appliances with the
This gives you the capability of speaking directly to
our trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.
1
Call the LG Electronics Customer Information
Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
or
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SMART FUNCTIONS
2
Hold the Lock button for three seconds.
• If the display has been locked for over one
minute, you must deactivate the lock and then
reactivate it.
3
Press and hold the Ferment button for the right
compartment until the display screen turns off.
4
As soon as the display turns off, hold the
microphone on your phone next to the display
screen.
• The microphone on the phone must face the
speaker opening on the refrigerator.
5
Keep the phone in place until the data
transmission has finished.
• The transmission sounds last from 3 to 15
seconds.
6
After the data transfer is complete, the service
agent will explain the result of the Smart
Diagnosis™.
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