Malfunction
On opening, drawer travels into limitation stop position
Several drawers open simultaneously
Drawer not opening far enough
ø3,5x20
ø3,5x20
Drawer not closing all the way
Hettich Marketing- und Vertriebs GmbH & Co. KG · Vahrenkampstraße 12 -16 · 32278 Kirchlengern · Telefon + 49 52 23/77-0 · www.hettich.com
Power indicator
flashing on one
drive unit briefly
goes out every
10 seconds
Power indicator flashing on one
drive unit briefly goes out every
10 seconds
Power indicator not lit on one
of the two drive units within a
drawer level
Power indicator not
lit on one drive
unit
Power indicators not lit on
any of the drive units within a
carcase. Power supply unit lit
3
4
3
4
2
5
2
5
1
1
6
6
Technik für Möbel
Cause
Carcase / drawer not aligned
horizontally
Drive unit power not reduced
for small drawer depths
Drive unit not connected to bus
Fronts chafing against each other
Same address assigned for
different drive units /
drawer levels
Carcase / drawer not aligned
horizontally
Incorrect power setting on
drive unit
Stiff drawer runner
One drive unit is not enough
Drive unit faulty
Different address assignment between both
drive units within a drawer level
Drive unit not connected to bus
Drive unit faulty
Break in connections between power supply
unit, distributor and lower mounting profile
retainer
Drive unit faulty
Break in connections between power supply
unit, distributor or lower mounting profile
retainer
Connecting cables faulty
Distributor faulty
Lower mounting profile retainer faulty
Power indicator flashing on one of
the two drive units within a
drawer level
Power indicator not lit on one of
the twodrive units within a
drawer level
Different address assignment
between both drive units
within a drawer level
Object is obstructing the drawer
Fronts chafing against each other
Drive unit lever not
retracted
Incorrect drawer position or depth /
height at which drive unit is positioned
Remedy
Align carcase / drawer horizontally
Reduce power at drive unit power controller
Remove drive unit from mounting profile and
re-position
Check connections and re-connect
Change drive unit
Adjust gap alignment
Assign only one address to each drive unit /
drawer level
Align carcase / drawer horizontally
Increase power at drive unit power controller
Change drawer runner
Fit additional drive unit
Change drive unit
Assign same address to both drive units in a
drawer level
Remove drive unit from mounting profile and
re-position
Check connections and re-connect
Change drive unit
Change drive unit
Check connections and re-connect
Change drive unit
Check connections and re-connect
Change connecting cables
Change distributor
Change lower mounting profile
retainer
Remove drive unit from mounting profile and
re-position
Change drive unit
Assign same address to both
drive units in a drawer level
Remove object
Adjust gap alignment
Proceed as follows:
1. Retract drive unit lever by hand
2. Switch off power supply unit.
Switch on again after 5 s.
3. If fault persists, change drive unit
Adjust drawer position or depth /
height at which drive unit is positioned
7