When your eyes change, you can send your telescopes to Brasseler
USA to install your new prescription. Package your telescopes and
prescription carefully and call Technical Support at 800-841-4522 to make
arrangements. Ship them to the address on the back of this manual.
DO NOT SHIP BEFORE CALLING TO MAKE ARRANGEMENTS.
When coordinating the return of your telescope, please allow sufficient
time for the installation of your prescription. If you are sending in a
through-the-lens telescope, your new prescription needs to be installed
in both the eyeglass lens and inside the telescopes. Please discuss
your schedule with Technical Support to coordinate the return shipment
of your telescopes.
Warranty, Returns & Exchange Policy
Brasseler USA guarantees our products, their performance and
customer satisfaction. If the loupes are not satisfactory to the end user,
they can be returned for any reason within 30 days of date of purchase.
Items returned showing signs of use, abuse or neglect will not be
credited.
Exceptions on Returns/Exchanges
1. Through-the-lens style loupes with prescription added to either
loupe frames or back of loupe barrels cannot be returned for
any reason other than manufacturing defect.
2. Flip-up style loupe frames and/or loupe barrels with prescription
added cannot be returned for money back. Cost of
OPERATING INSTRUCTIONS
Telescope Prescription Service
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