Petsafe PBC17-14036 Manual De Funcionamiento página 14

To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not
repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems
Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so
may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will
organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included
with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days
of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original
purchase, the consumer will be required to return the Product to Radio Systems at the consumer's own
expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free
of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights
and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be
excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre
on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
14 www.petsafe.net