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WARRANTY
Bonpilates S.L. commits to offer its direct guarantee as manufacturer and seller over all our long-lasting Equipments, according with written
in Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa
de los Consumidores y Usuarios y otras leyes complementarias.
Corresponding to the law, Bonpilates S.L. offers whole life guarantee over all the stretcher frames (alluminium or wood), which constitute the
main structure of: Reformer; Cadillac; Chair and Barrel. In addition to that, Bonpilates S.L. offers 2 years guarantee over all other equipments
and accessories that we manufacture.
For exercising this right to warranty, client must show the invoice corresponding to the purchase. For that, client must send an email to the
following address serviciotecnico@bonpilates.com, explaining the event occurred.
It is excluded from the guarantee coverage, all those stretcher frames which have been manipulated or modi ed by other agents than
Bonpilates and without our consent; as well as all those articles and Equipments whose defects have been produced due to a careless
use or misuse.
RETURN POLICY
Bonpilates S.L, on its commitment with the professional world of Pilates, promises to provide our support to all our clients, managing all
issues related with their purchases, and working for reaching the highest level of ef ciency along all the experience between Bonpilates S.L.
and the client.
Bonpilates S.L. offers a 15 days term for returning the Equipments in those cases when the client is not satis ed with the purchase; the
equipment was not chosen correctly; or the client has changed her mind. The returning of the goods must be done under the following
conditions,
· You must proceed with the return of the equipments inside the rst 15 days.
· You must keep the original packages during the Returning term. In case of returning, those packages will be needed.
· Bonpilates S.L. will manage the pick up of the goods for bring them back to our warehouse. Anyway, client can organize the
transport by their own means.
· Transport cost for returning the goods, will be assumed by the client.
· Once we receive the Equipments, Manufacturing Department will check the right status of the returned Equipments, and after
they certify it, Bonpilates will send back the money to the client, deducting transport cost.
In case the reason of returning is faulty status of the Equipments,
· If the defect appears at the moment of receiving the Equipments by the client, Bonpilates S.L. will send a new one or give back
the whole amount of the purchase. For that, it will be needed the client sends an email to serviciotecnico@bonpilates.com,
within 48 hours after the receving.
· If the imperfection appears later, Bonpilates Team will analyze the case and act according with the result of the analysis.
Return policy does not break infringe at any case the Warranty Right neither the Desisting Right.
MAINTENANCE
01. Upholstery must be cleaned only with water and micro bre cloth. 02.For stains which cannot be removable with water, put one
small spoon of washing powder for each 2 litres of water. 03. Springs must be replaced each two years for guarantee their tension.
04. Wheels must be clean and lubricated for allowing the carriage to slide smoothly. 05. Regulatory spring aluminium guides must
be clean and lubricated. 06. Reformer rails must be clean and lubricated for allowing the wheels to slide smoothly along the
structure.
Cadillac Combo Tabla de Salto / Jump Board
Instrucciones De Montaje
Assembly Instructions
(EN)
(EN)
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