Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service. Please see
below. You can carry out some easy checks according to this section before calling for service.
Do not try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below,
contact a qualified electrician, authorized service engineer or the shop where you purchased the product.
Problème
Appliance is not
working correctly
Odors from the
compartments
Noise from the
appliance
The motor runs
continuously
A layer of frost occurs
in the compartment
Temperature inside is
too warm
Temperature inside is
too cold
Doors can't be closed
easily
Water drips on the
floor
The light is not
working
Doors does not open
smoothly
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
It is normal that the freezer is not operating during the automatic defrost cycle, or for a short period of
time after the appliance is switched on to protect the compressor.
The interior of the refrigerator may need to be cleaned.
Some food containers cause odors.
The sounds below are normal:
Compressor running noises.
●
Air movement noise from the small fan motor in the freezer compartment or other compartments.
●
Gurgling sound similar to water boiling.
●
Popping noise during automatic defrosting.
●
Clicking noise before the compressor starts.
●
Other unusual noises are due to the reasons below and may need you to check and take action:
The cabinet is not level.
●
The back of the appliance touches the wall.
●
Bottles or containers fallen or rolling.
●
It is normal to frequently hear the sound of the motor. It will need to run more when in the following
circumstances:
Temperature setting is set colder than necessary
●
Large quantity of warm food has recently been stored within the appliance.
●
The temperature outside the appliance is too high.
●
Doors are kept open for a long period.
●
After installing the appliance or it has been switched off for a long time.
●
Check that the air outlets are not blocked by food and ensure food is paced within the appliance
to allow sufficient ventilation. Ensure the door is fully closed. To remove the frost, please refer to
"cleaning and care" section.
You may have left the doors open too long or too frequently, the doors are kept open by some obstacle,
or the appliance is located with insufficient clearance at the sides, back and top.
Increase the temperature by following the" Display controls" chapter
Check whether the top of the refrigerator is tilted back by 1O - 15mm to allow the doors to self close,
or if something inside is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may not be property leveled, the draining
spout (located underneath the top of the compressor depot ) may not be property positioned to direct
water into this pan, or the water spout is blocked. You may need to pull the refrigerator away from the
wall to check the pan and spout.
The LED light may be damaged. Refer to replace LED lights in cleaning and care chapter.
The control system has disabled the lights due to the door being kept open too long. Closing and
reopening the door reactivates the lights.
Check the door seal. If it is necessary, clean the rubber gasket seal around the edges of the door using
dish soap and warm water. Dirt and grime can collect here and cause the door to stick.
WARNING
Solution
16